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You've got questions - We've got answers!

We know it can be confusing to buy and setup your first Starlink system, so we're here to help you make the best choice for your needs. Read through the topics below, and find answers to some of our most commonly asked questions. If you're still unsure about something, feel free to contact us for more detailed support!

FAQ

General Starlink Info

Starlink is a satellite internet constellation project developed by SpaceX to provide high-speed internet access across the globe, especially in remote and underserved areas. The constellation consists of thousands of small satellites in low Earth orbit (LEO), which communicate with designated ground transceivers.

Starlink operates by using a network of low Earth orbit satellites that communicate with ground stations and user terminals to deliver high-speed internet. The user terminal, often referred to as a "Starlink dish," communicates with the satellites to provide internet connectivity.

There are several models of Starlink dishes, including the Starlink Mini, the Standard Gen 3, and the Starlink High-Performance dish. See more details of each in the sections below.

Yes. Yes, Starlink dishes and routers are designed to be weatherproof and can withstand various environmental conditions, including rain, snow, and extreme temperatures. This ensures reliable performance in diverse weather situations.

Starlink dishes are designed to keep dust out, making them an ideal solution for recreational off-roading, off-road motorsports, and rural work.

The IP (Ingress Protection) rating indicates the level of protection against dust and water. Here are the IP ratings for the different Starlink models:

  • Starlink Flat High Performance: IP67, meaning it is dust-tight and can withstand immersion in water up to 1 meter for 30 minutes.
  • Starlink Standard (v4, gen 3): IP54, indicating protection against limited dust ingress and water spray from any direction.
  • Starlink Mini: IP65, offering complete protection against dust and protection against low-pressure water jets from any direction.

These ratings ensure that each Starlink model is built to operate effectively in various environmental conditions, providing dependable internet access regardless of the weather.

We do not sell any OEM Starlink hardware such as dishes, cables, routers, or factory accessories. Nor do we offer service plans. We design innovative mounting and wiring solutions to elevate your Starlink experience no matter where you go.

Using Starlink in Motion

Yes! We have successfully tested and used all currently available Starlink models in motion. Internet speeds will vary, however, we've found all three dishes (Mini, Gen 3, and High Performance) to be suitable for calls, texts, streaming music, GPS, social media uploading, and other activities from the road, trail, or on the water.

Starlink is the most reliable high-speed internet system available for maritime use. If you're traversing rivers and inland lakes, the Starlink Mini and Gen 3 Standard models are a great option. For off-shore use, Starlink specifies the High Performance model for reliable, fast internet speeds.

Starlink Mini FAQ

The Starlink Mini is a compact and portable version of the Starlink dish, designed for users who need internet access in various locations. This model is lightweight and easy to set up, making it ideal for temporary or on-the-go use.

Yes! The Starlink Mini does work in motion, while driving, making a suitable option for RVs, Camper Vans, 4x4s, and motorcycles. We have tested it at various speeds in various environments, and the dish performs well. It should be noted that the Mini dish will perform better when stationary, but we have seen speeds over 100 Mbps while underway.

Unlike the Standard and High Performance Starlink models, the Mini dish is capable of running on 12v to 48v DC right out of the box. It can be powerred by our cigarette lighter wiring harness, USB-C cable, or standard AC inverter that comes in the box. It also consumes much less power than the other models. It's typical power consumption is around 20-30 watts (compared to 80 watts for the Standard model and 120 watts for the High Performance dish) when connected to the Starlink satellite constellation.

The Starlink Mini is perfect for:

Campers and RV owners who need reliable internet access.

Event organizers requiring temporary internet at venues.

Field researchers and scientists working in remote locations.

Off-Road and UTV enthusiasts to have reliable connection on remote trails.

Travelers and digital nomads who need reliable internet wherever they go.

Emergency services setting up temporary command centers or response units.

Starlink Standard Gen 3 FAQ

The Starlink Standard Gen 3 (also called the V4) is the latest iteration of the standard residential dish, designed to provide high-speed internet to homes and small businesses. However, this model has demonstrated reliable performance in-motion (contrary to Starlink's recommendation), and can be converted run on 12V DC power using our mobile mount. This model offers improved performance and reliability compared to earlier versions (Gen 2 and Gen 1).

Yes, the Starlink Gen 3 Standard dish works in motion. While Starlink does not specifically identify this model for in-motion use, we have been using this dish in motion for nearly a year without connection issues. It demonstrates exceptional speeds above 350 Mbps, even at speeds over 100 MPH.

The Gen 3 Standard Starlink does not run on 12V DC power out of the box. Luckily, we fixed that for you. The Revolink Gen 3 mount comes equipped with innovative technology to convert the dish to run off of your 12V battery. The power consumption for the Gen 3 Starlink Standard typically ranges between 60-90 watts while connected. This power level is suitable for residential and small business use, as well as in RVs, camper vans, 4x4s, boats, yachts, and other mobile platforms.

RV owners who need high-speed internet at their campsite.

Camper Van owners who want to work from the road or use for entertainment at night.

4x4 and off-road enthusiasts who need reliable connection on remote trails to stay in touch with family back home, or use to get help during emergencies.

Fisherman or boat owners who need internet near-shore or in lakes and rivers.

Residential homes needing reliable internet access, particularly in rural or underserved areas.

Small businesses requiring stable and high-speed internet for operations.

Remote work setups where traditional internet services are inadequate.

Educational institutions and students in remote areas needing internet for online learning.

Starlink Flat High Performance FAQ

The Starlink Flat High Performance is a robust and advanced satellite dish designed to deliver enhanced connectivity and stability, particularly in challenging environments. This model is optimized for high-demand users and remote locations where traditional internet services are unreliable or unavailable.

Yes, the Starlink Flat High Performance model is designed to work in motion, making it ideal for use in vehicles, RVs, boats, and other mobile applications. Its advanced tracking capabilities ensure consistent connectivity even while moving.

The Starlink Flat High Performance requires a 110V AC power source, such as a standard residential power outlet or generator. The power consumption for the Starlink Flat High Performance dish typically ranges between 150 to 200 watts. This higher power requirement supports its enhanced performance and connectivity features.

The Starlink Flat High Performance is suitable for users who need reliable and high-speed internet in remote and harsh environments. Real-world use cases include:

Rural and remote residences requiring stable internet access.

Commercial vehicles and fleets needing connectivity on the go.

Maritime vessels such as yachts and ships that need internet while at sea.

Emergency response teams operating in areas with no traditional internet infrastructure.

Starlink Service Plans

Starlink offers various service plans including residential, RV/mobile, maritime, and business/enterprise plans, each tailored to different user needs and usage scenarios.

The cost of a Starlink service plan varies by region and plan type. Residential plans generally start around $110 per month, while business and mobile plans may have higher costs due to enhanced features and coverage.

No, Starlink service plans do not require long-term contracts. They operate on a month-to-month basis, providing flexibility for users.

Currently, only the Starlink Mini Roam plan has a 50GB data cap. Overages will be charged accordingly on this plan. However, you can opt for the Mobile Regional plan for unlimited data using the Starlink Mini. Other Starlink service plans currently do not have data caps, allowing users to enjoy unlimited internet usage without worrying about overage fees.

Yes, Starlink offers business and enterprise plans designed for higher data needs and more reliable service, suitable for various business applications.

Yes, Starlink offers a specific RV/mobile service plan that allows users to access high-speed internet while traveling, with dishes designed to work in motion.

In addition to the monthly service fee, there may be an upfront cost for the Starlink hardware (dish, router, etc.). There are generally no additional fees for standard usage.

Yes, Starlink allows users to pause their service, particularly useful for RV/mobile plans where the service may only be needed during certain times of the year.

Users can manage their service plans through the Starlink app or website, where they can easily upgrade or downgrade their plan based on their changing needs.

Starlink is continuously expanding its coverage. You can check the availability in your area by visiting the Starlink website and entering your location details. The service is particularly focused on remote and underserved areas.

Starlink Troubleshooting

If your Starlink connection is unstable, ensure that your dish has a clear view of the sky without obstructions and is properly mounted. Ensure the dish is securely positioned. You can also use the Starlink app to troubleshoot connectivity issues.

While our expert staff has a great deal of knowledge on Starlink systems, we cannot troubleshoot your Starlink equipment for you. You can contact Starlink support through the Starlink app or by visiting the support section on the Starlink website. They provide resources and assistance for various issues and inquiries regarding their hardware and service.