Shipping

Yes β€” we offer free ground shipping on domestic orders over $199 within the contiguous United States (the lower 48 states). This excludes Alaska, Hawaii, and U.S. territories. Delivery typically takes 5–7 business days from the shipment date.

Currently we use UPS and USPS.
Ground through 2ND Day Air options are available for in-stock items.

Yes β€” we ship internationally via DHL Express and UPS to select countries (currently: Canada, Mexico, and Germany).

All duties, taxes, and import fees are the customer’s responsibility. The shipping fees shown at checkout cover only the shipping itself; they do not include duties, taxes, or import fees. The carrier will contact you for those charges.

If an international shipment is refused because of unpaid duties/taxes, the package may be returned to us. In that case, we’ll refund you for the product cost only, provided the items come back in their original condition. Shipping costs (both to the destination and return) and any fees charged to us are non-refundable.

Refunds only apply to items received back in original condition and that shipping costs and return fees are non-refundable.

After you place an order, you’ll receive an order confirmation email. This confirms that we’ve received the order and pre-authorized payment. We’ll check item availability and notify you if anything is backordered or unavailable.

For in-stock items, we typically ship within three business days of your order. You’ll get a shipping confirmation email with tracking information within 24 hours after the shipment.

If your order has multiple items, some might not be in stock; in that case, we may ship parts of the order separately as each becomes available. Each shipment will have its own confirmation.

You have 10 business days from delivery to inspect your order and report any issues (missing, wrong, or non-authentic items). If you don’t receive a shipping confirmation within three business days of placing an order, contact support.

Please inspect the package when it arrives. If the packaging is visibly damaged, note that damage on the delivery receipt or refuse to accept it.

If you do accept the package despite damage, take clear photos of both the packaging and the damaged contents.

Email those photos and a description of the damage or incorrect items to support@revolink.com within 10 business days of delivery. Claims made after this period may not be eligible for replacement or refund. Initiate your return by emailing support@revolink.com.

First, check the tracking information in your shipping confirmation email.

If the carrier says it’s delivered but you didn’t receive it, check with neighbors or others who may have accepted it on your behalf.
Once a package is marked as delivered by the carrier, Revolink Satellite Gear is not responsible for loss or theft.

If you still can’t find it, contact us at support@revolink.com within 10 business days after the delivery date you expected. We’ll then follow up with the carrier.

Note: if the problem is due to incorrect or incomplete shipping information supplied by you at checkout, we are not responsible for a package’s loss.

Returns

You may return items within 30 days of the delivery date for a refund, as long as they meet our condition requirements.

Returns submitted after 30 days are not guaranteed to be accepted and will be considered on a case-by-case basis.

Returned items must be in β€œLike New” condition, which means:

  • Unused, uninstalled, and free from any wear or damage
  • In original packaging with all included accessories, manuals, and protective materials intact

Items showing signs of use, wear, installation, missing parts, or damaged packaging may be refused or be subject to a restocking fee.

If the return is due to our error (for example: the wrong item was shipped or the item is defective), Revolink will cover return shipping.

For all other returns, customers are responsible for return shipping costs.

Please use a reasonably priced, trackable shipping method and keep your tracking number. Revolink is not responsible for lost or damaged return shipments when the customer pays for return shipping.

If your order is visibly damaged, note the damage on the delivery receipt or refuse the package if possible.

Take clear photos of the packaging and the damaged item on the day of delivery.

Email these photos and a description of the issue to support@revolink.com within 10 business days of delivery.

Revolink will evaluate your claim and, if approved, will arrange a replacement or refund and cover return shipping if needed.

Claims submitted after 10 business days may not be eligible.

Orders canceled before shipment will receive a full refund.

Orders canceled after shipment can be returned under our standard 30-day return policy, but you will be responsible for return shipping, and the item must meet our condition standards.

If your order ships in multiple parts, each shipment will be handled separately for returns and cancellations.

Yes. Some items are non-returnable, including:

  • Products clearly marked as non-returnable in their product listing
  • Items marked β€œcertified pre-owned,” β€œused,” or β€œopen-box”
  • Items damaged by misuse, improper installation, or use outside normal conditions

Items with manufacturer warranties must be handled under the warranty process outlined in their product documentation.

Once we receive and inspect your returned item to verify it meets our condition requirements, we will process your refund within 7 business days.

Please allow additional time for your bank or payment provider to post the funds back to your account.

Note: Original shipping charges, return shipping costs, and any duties or taxes paid are non-refundable unless the return is due to our error.

Revolink product Questions

Here is a quick video on how to install your Starlink Mini into the Revolink Quick Release Mount.

Here is a quick video on how to install your 2021+ Bronco Crossbar mount.

2021+ Ford Bronco 4-door and Bronco Raptor.

Starlink Questions

Note: Revolink Satellite Gear is an independent company and is not affiliated, endorsed, sponsored, or otherwise connected with Starlink, SpaceX, or any of their products or services. Any references to third-party brands or trademarks are for identification purposes only and do not imply any association or endorsement.

Starlink is a satellite-based internet service developed by SpaceX. It uses a network of low-Earth orbit (LEO) satellites to provide broadband internet access in remote and hard-to-reach areas around the world. It’s especially popular with travelers, boaters, RV users, and people living in rural areas where traditional internet options are limited.

The Starlink Mini is a compact version of the Starlink dish designed for easy portability and travel. It’s smaller and lighter than the standard dish, making it ideal for users who want internet access on the go.

In our own testing, we’ve seen the Mini reach speeds above 200 Mbps with low latency. Actual performance will vary depending on location, Starlink service plan, network congestion, and environmental conditions.

Some users have reported successfully using Starlink while driving, boating, or otherwise in motion. However, Starlink does not officially guarantee or support mobile use on all service plans, and doing so may not be covered under their warranty. Use while in motion is at your own risk, and we recommend reviewing Starlink’s official terms and service plan details before doing so.

In our experience, typical power draw has ranged from about 20–40 watts during normal operation. Actual power usage will vary based on network activity, environmental temperature, and Starlink firmware updates. Always consult Starlink’s latest technical documentation for official power specifications.

Starlink service is available in many parts of the world, but coverage depends on Starlink’s current satellite network and regulatory approvals in each region. Check Starlink’s availability map on their website to see if service is supported in your area.

The Starlink dish is built for outdoor use and is weather-resistant, but severe weather such as heavy snow, ice, strong winds, or extreme heat can impact performance. We recommend mounting the dish securely and following Starlink’s official installation guidelines.

Yes. The dish requires a clear, unobstructed view of the sky to maintain a stable connection with satellites. Trees, buildings, or other obstructions can cause signal drops or interruptions.

Yes. Our mounts are designed to securely hold the Starlink Mini and standard Starlink dishes. They are engineered for durability and stability during travel or stationary use. Please note that while our mounts are designed for rugged use, they do not alter Starlink’s performance specifications or warranties.

Starlink provides its own customer support for its hardware, service plans, and performance-related issues. Revolink provides support for our mounts and accessories only. For any Starlink service questions, please contact Starlink directly through your account portal.

Revolink manufactures and sells accessories compatible with Starlink hardware. We are not an authorized reseller, distributor, or representative of Starlink or SpaceX. Use of Starlink hardware is subject to Starlink’s own terms of service and warranty policies.

Need more help?

If you have questions about our mounts or how to use them with your Starlink setup, contact us at support@revolink.com. We’re happy to help with installation, fitment, and product selection.

Please also refer to our site Terms of Service and Privacy Policy.